Caleb McKerley

Caleb McKerley has a diverse work experience spanning multiple roles and industries. Caleb currently works at Stensul as the CSM Team Lead, Commercial, a role they started in April 2023. Prior to this, they were a Customer Success Manager at Stensul from September 2021 to April 2023.

Before joining Stensul, Caleb was a Customer Success Manager at EEG Video, where they focused on bridging the gap between sales, client onboarding, product development, and support. Caleb worked there from November 2020 to September 2021.

From June 2018 to November 2020, Caleb worked at CityBase, Inc. In their role as Engagement Manager, they led all aspects of client engagement, including onboarding, implementations, user adoption, and customer success for enterprise-level clients. Caleb maintained a 100% retention rate and contributed to growing their accounts by more than $1 million in annual revenue. Additionally, Caleb served as an Account Manager at CityBase, focusing on utilities and municipalities, where they helped digitize and deliver services.

Prior to CityBase, Caleb worked as a Customer Success Manager at Spur from March 2016 to May 2018. Caleb also gained experience at Appleton Talent as an Employee Ambassador, where they led regional recruiting efforts and contributed to the launch of the RoleCall Marketplace.

In 2015, Caleb served as a Loaned Executive at United Way of Central Alabama, and from October 2013 to May 2015, they worked as a Graduate Area Coordinator at Birmingham-Southern College.

Throughout their career, Caleb has demonstrated strong customer success, leadership, and relationship management skills, helping organizations achieve their goals and deliver value to their clients.

Caleb McKerley holds a Master's degree in History from the University of Alabama at Birmingham, which they completed from 2013 to 2015. Prior to that, they earned a Bachelor's degree in History from The University of Alabama, where they studied from 2007 to 2011. In addition to their educational background, Caleb has also obtained certifications in Digital Sales, Google AdWords, and Google Analytics from Google.