STEP – Advising Families Across Generations
Nicolas Zhai is a seasoned professional with extensive experience in business development, operations management, and member engagement across various industries. Currently serving as Business & Operations Senior Manager for STEP – Advising Families Across Generations since July 2021, Nicolas also holds the position of Director for China Member Programmes and Events at the China-Britain Business Council, where responsibilities include securing revenue opportunities and managing membership programmes. Previous roles include Manager for John Swire & Sons (H.K.) Ltd., focusing on business development in the Greater Bay Area, and leading a team at Cathay Dragon to enhance operational efficiency and revenue contributions. Nicolas gained foundational experience at Cathay Pacific Airways and as Secretary for the Board of Airline Representatives in Hong Kong. Academically, Nicolas holds a Master of Arts in Environment, Sustainable Development & Risks from Sciences Po and a Bachelor of Arts in International Politics from Fudan University.
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STEP – Advising Families Across Generations
STEP is the worldwide professional association for those advising families across generations, offering training and development to a global network of trust and estate practitioners. All STEP members belong to a branch or chapter that provides professional development and opportunities to network with peers at a local level. We have 20,000 members in over 100 branches and chapters across the world.