Robert Aldred

Robert Aldred is an experienced professional in the technology and managed services industry, currently serving as Chief Operating Officer at STEP CG since April 2024, where Robert focuses on building Managed Service Solutions in Data, Security, and Cellular. Prior to that, Robert held the position of Director of Service Operations at ConvergeOne from June 2017 to December 2024, where responsibilities included creating operationally sound and profitable service solution strategies. Robert's extensive background includes significant roles at Avaya, where management of senior technical support engineers was involved, and Nortel Networks, where leadership in network architecture and customer support for Top Tier clients was demonstrated. Robert's educational background includes studies at Blue Hills Regional Technical School and Boston University.