Douglas Foster

Douglas Foster is a Customer Success Executive at The Stepstone Group, responsible for managing 200 SME customers by enhancing their experience and satisfaction through proactive engagement and leveraging technology. In this role since October 2022, Douglas focuses on customer retention and growth by timely addressing customer risks and opportunities, while collaborating with internal teams to optimize solutions. Prior to this, Douglas served as a Quality Assessor at Think Money Group from February 2015 to July 2020, specializing in various financial services, and held positions in Retail Compliance at Cynergie UK Ltd and KPMG UK, enhancing compliance standards in the retail sector from April 2013 to April 2013.