Mark Queen has a comprehensive background in IT service management, with experience at companies such as Stewart Title, Shell, BP, TEKsystems, and Municipality of Anchorage. Mark's expertise includes roles such as ITSM Operations Manager, Process Analyst, Service Engineering Lead, Change Management Lead, and Information Center Consultant III. Mark has managed teams, guided operations, and provided technical support across various regions and companies, demonstrating a strong commitment to excellence and efficiency in IT services.
December, 2022 - present