John James is a technology and engineering expert with extensive experience in escalation management and software consulting. Currently serving as the Director of Escalation Management at Stibo Systems since November 2022, John previously held the position of Senior Director at MarkLogic, focusing on advanced stress and stability testing of the MarkLogic server. John's career also includes significant roles such as Owner of Can-Do Consulting, Vice President of Engineering at Markup Technology Inc., and various engineering leadership positions at Calico Commerce, including Director of Engineering. Early career experience includes engineering roles at FirstFloor Software and Sun Microsystems, contributing to the development of automated test tools and innovative software solutions. John holds a degree from California State University, Long Beach, obtained between 1976 and 1979.
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