Carolin Engmann is a Project Manager in Aftermarket Product Management and Customer Experience Researcher at STIHL since March 2023. Engaging in user research and UX testing, Carolin has facilitated data-driven decision-making while providing guidance and resources to project teams. Previously, Carolin held a position as a Working Student in Customer Experience at Allianz and worked as a User Experience Specialist at Agentur Siegmund GmbH, where responsibilities included conducting UX studies and agile project management. Carolin developed a CX maturity model for STIHL during a Master's program in Media Management at Stuttgart Media University, which complemented a Bachelor's in Advertising & Market Communications. Furthering educational pursuits, Carolin is also enrolled in a Master's program in Marketing Management at Hochschule Hof.
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