Dwayne M.

Dwayne M. has a diverse work experience in various customer service roles. Dwayne started in 2017 as a Fundraiser at HOME Fundraising Ltd. In 2018, they worked as a Telephone Operator at Sitel for a brief period. In 2019, they were a Jeweler at Warren James and a Parliamentor mentee at parliamentors, where they participated in workshops and enhanced their communication skills.

From 2020 to 2021, Dwayne worked as a Customer Experience Specialist at Internet Fusion Group, supporting customer contact points and providing exceptional customer service. In 2021, they joined Stint as a Customer Support Representative, assisting users and analyzing student progression on the Stint app.

In 2022, Dwayne joined Patchwork Foundation as a Patchworks Intern, attending events, developing political knowledge, and enhancing public speaking skills. Dwayne also worked as a Senior Customer Executive at Pulsar, helping drive adoption of the Pulsar platform and conducting training sessions for clients. Currently, they hold the role of a Customer onboarding & Engagement Specialist at Stint, where they conduct service quality calls and assists with daily customer service tasks while analyzing service level metrics.

Dwayne M. pursued their undergraduate degree in BA Sociology from Coventry University, specializing in humanities and humanistic studies. Dwayne attended the university from 2017 to 2020.