Stockmann plc, established in Finland in 1862, is an international listed company engaged in the retail trade. 
Stockmann’s divisions are the Stockmann Retail, Real Estate and Lindex. Stockmann has approximately 500 stores in 19 countries and 2 online stores.

Retail

Stockmann

Stockmann's headquarters in Helsinki, Finland

This department provides assistance and solutions to internal and external customers to enhance their experience.

Customer Support

The Sales and Customer Engagement team at Stockmann focuses on maximizing customer satisfaction and driving sales across all retail channels. This team is responsible for developing and implementing customer loyalty programs, enhancing the overall shopping experience through personalized services, and optimizing sales strategies. By leveraging data-driven insights and feedback, they aim to foster long-term relationships with customers while ensuring that sales targets are met across both in-store and online platforms.

Sales and Customer Engagement

The Marketing and Brand Management team at Stockmann focuses on enhancing the company's brand presence and driving customer engagement across various markets. They develop and execute marketing strategies, manage digital content and social media, optimize SEO efforts, and coordinate marketing projects to promote Stockmann's retail divisions. This team plays a crucial role in aligning brand messaging with customer needs, ensuring a consistent and compelling brand experience both online and in-store.

Marketing and Brand Management

The Data and Digital Solutions team at Stockmann is responsible for leveraging data and technology to enhance customer experiences and optimize business processes. This multidisciplinary team focuses on developing innovative digital solutions, managing data integrity, and ensuring robust IT security across all platforms. By collaborating on e-commerce strategies and analytics, they aim to drive data-informed decision-making and support Stockmann's retail and real estate divisions in meeting their strategic objectives.

Data and Digital Solutions

The Human Resources and Recruitment team at Stockmann plays a crucial role in attracting, developing, and retaining a talented workforce across the company's diverse retail and real estate divisions. This team manages recruitment processes, employee development, and wellbeing initiatives, ensuring that Stockmann fosters a positive work environment and meets its staffing needs effectively. They collaborate closely with management and employees to enhance organizational culture and drive employee engagement throughout the company.

Human Resources and Recruitment

This department is responsible for driving revenue through the management and execution of sales strategies and customer relationships.

Sales Department

The Creative and Design Team at Stockmann is responsible for crafting innovative and engaging visual experiences across various retail formats. This team collaborates on store layouts, branding, and product design, ensuring that all elements align with Stockmann's brand identity and enhance customer experiences. With expertise ranging from fashion to graphic design, they play a vital role in developing concepts that drive the overall aesthetic and functionality of Stockmann's retail spaces.

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Other teams

Sales and Customer Engagement

Marketing and Brand Management

Data and Digital Solutions

Human Resources and Recruitment

Sales Department

Creative and Design Team