Aline Rezende is an experienced professional with a strong background in customer success, relationship management, and operational support across various industries. Key roles include Customer Success Analyst and Team Leader at Stone, where Aline led the establishment of a 24/7 customer support team, managed multi-channel service operations, and drove performance improvements through KPI analysis and staff development. Experience also includes fraud prevention as a Customer Security Analyst and significant contributions in banking operations, including digital account management and compliance with regulatory standards. Aline holds a Bachelor's degree in Public Relations from Faculdade FACHA and a Technology degree in Management from Universidade Veiga de Almeida.
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