Amanda Marques is an experienced professional in leadership, customer experience, and team management. They worked at Dufry do Brasil Duty Free Shop as a Sales Promoter from 2017 to 2020 and subsequently held various roles at Stone, including Customer Relationship Analyst and Team Leader, until 2021. Currently, Amanda serves as a Team Leader in Customer Success at Pagar.me, where they focus on team restructuring, quality processes, and leadership development. They are also pursuing a Bachelor's degree in Administration at UNISUAM, expected to conclude in 2024.
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