Erick L. is a professional with over 5 years of experience in team leadership and customer experience. Currently serving as a Senior Team Leader at Stone, they manage performance and foster a culture focused on customer satisfaction and results. Erick's previous roles include supervising teams at companies like Carrefour Brasil, GVT, and Atento, where they consistently improved performance metrics and team dynamics. They hold a Bachelor's degree in Engineering from Universidade Veiga de Almeida, achieved in 2023, and possess strong competencies in analytics and team development.
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