Fernanda Soares

Team Leader | CX | Level 2

Fernanda Soares is an experienced professional specializing in customer experience and safety, currently serving as a Team Leader at Stone since October 2020. With previous roles including Customer Relationship Management Team Lead and various levels of Safety Analyst, Fernanda has a proven track record in banking and chargeback safety management. Prior experience encompasses roles in journalism, including as an entertainment reporter at Jornal O Dia and a freelance journalist, which involved research, writing, and editing. An educational background includes a Master of Business Administration in Marketing from USP/Esalq and a Bachelor's degree in Journalism from Faculdade FACHA, alongside advanced English language training.

Links

Previous companies


Org chart

This person is not in the org chart


Teams

This person is not in any teams


Offices

This person is not in any offices