Jayane Barbosa

Jayane Barbosa is an experienced professional currently serving as an Analista de Suporte - Franquias at Stone since November 2018, providing support to franchisees through Voll and Twilio. Prior roles at Stone include Analista de Relacionamento com Cliente BI, focusing on customer and commercial support, and Analista de qualidade, where responsibilities included quality analysis, feedback sessions, and training facilitation. Jayane began a career in customer service at Contax in April 2016 as an Assistente de operações and Atendente, and earlier held a position as a Jovem Aprendiz at L'Oréal. Jayane holds a Bachelor's degree in Sociology from Universidade Federal Fluminense and a Tecnólogo degree in Logic from Senai.