Luana Lima is a Customer Experience Analyst at Stone, having progressed through multiple roles since April 2023, including N2 and Jr positions. Previously, Luana worked at Cultura Inglesa across various regions from May 2017 to April 2023 as an Assistant in Sales and Administration. Prior experience includes a marketing promoter role at Yes! Idiomas from May 2013 to May 2017, focusing on student recruitment and sales. Earlier positions include sales at PBKIDS Brinquedos and administrative support at SOS Tecnologia e Educação, where responsibilities encompassed student service, sales, and retention strategies. Luana is pursuing a degree in Commercial Management at Ampli, expected to complete in March 2024.
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