Marcella Eiras

Marcella Eiras is an experienced professional with expertise in management processes and client relations. Marcella held roles such as Bolsista de Processos Gerenciais at Universidade Federal Fluminense, focusing on diploma issuance and process improvement, and has served as Analista de Ouvidoria at Stone since October 2020. Previous positions include Auxiliar técnica de planejamento at Estaleiro Aliança Indústria Naval e Empresa de Navegação, where responsibilities involved inventory control and project support, and Agente de negócios at NECTAR/Sebrae, identifying potential clients for business development. Marcella has also worked as Analista de relacionamento com o cliente BI at Stone Pagamentos, enhancing customer engagement. Marcella holds degrees in Mechanical Engineering and Processes Management with an emphasis on Entrepreneurship, as well as an MBA in Project Management.