Thiago Albertino

Thiago Albertino, MBA, ITIL® Expert, is currently an IT Governance Specialist at Stone, focusing on high-complexity projects and process improvements, while meeting regulatory requirements. They have over 18 years of experience in IT governance, project management, and IT services, including roles such as IT Governance Coordinator and IT Manager at Quality S.A., and Senior IT Governance and Quality Analyst at Brasilprev Seguros e Previdência S.A. Thiago has significant expertise in implementing ITSM systems and aligning processes with best practices like ITIL and Cobit. They hold a Master of Business Administration in Strategic Management of Information Technology and have completed various certifications in IT service management and governance.