Carol S.

Carol S. currently serves as a Policy Services Administrator at Storable, beginning in July 2022. Prior to this role, Carol worked at AltaStaff from May 2020 to July 2022, where various positions included QC Admin 2, Call Center Team Lead, Collections Specialist, Compliance Specialist, and Call Center Specialist, primarily serving Maximus assignments related to Medicaid and unemployment services in multiple states. Carol's responsibilities involved reviewing applications, providing quality assurance support, assisting claimants, and reducing call transfers. From 2000 to 2020, Carol held multiple roles at Keyser Insurance Group, including Enrollment & Eligibility Specialist, Personal Lines Support/Project Management, and Training Coordinator, where Carol managed employee benefits enrollments, supported account managers, and trained new employees on agency software and procedures.