David Andrade has a robust background in customer service and operations, having served in various leadership roles at Eze Castle Integration and ECI, where they drove significant improvements in client satisfaction and revenue growth. During their tenure as Chief Customer Officer, they achieved a 25% increase in customer satisfaction scores and enhanced revenue through targeted initiatives. As Chief Executive Officer, Andrade successfully transformed ECI into a full-service provider, significantly increasing annual recurring revenue in cybersecurity. Currently, they are the President of StoredTech, continuing to leverage their expertise in service delivery and client engagement.
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