Timothy Munn

Timothy Munn began their work experience in 2008 as a Cashier/Pump Attendant at Douglas Irving Convenience, where they worked until 2011. In 2011, they worked as an IT Support for an 8-week term at Sirius Solutions and then transitioned to a Customer Support Representative role at ATELKA until 2012.

From 2012 to 2016, Timothy worked as a Computer Repair Technician at Computers for Schools, troubleshooting and repairing various computer brands. Timothy then joined Innovatia in 2012 as a Technical Support Specialist, providing remote support for Avaya systems. Timothy worked their way up to become a TSS POD Lead, responsible for distributing service requests and mentoring team members.

At Innovatia, Timothy also served as an Interim Technical Services Manager, overseeing Avaya support teams and ensuring customer expectations were met. Timothy later joined StorMagic in 2022 as a Technical Support Engineer, providing troubleshooting and configuration support for their solutions.

Timothy Munn's education history is as follows:

From 2009 to 2011, Timothy attended Eastern College and earned a degree in Information Systems Specialist +. Timothy'sfield of study was Information Technology.

Prior to that, they attended the University of New Brunswick from 2007 to 2009. Although the record does not specify a degree, Timothy pursued Computer Science during this time.

Furthermore, Timothy studied at Northeast Christian College from 2004 to 2007 and obtained a Major of Theology Diploma. Timothy'sfield of study was Religion/Religious Studies.

In terms of certifications, Timothy obtained a Certified Support Professional designation from the Technology Services Industry Association (TSIA) in July 2015. Additionally, they gained certifications from CompTia, Microsoft, and other organizations, including CompTia A+, and various Microsoft certifications such as TS: Windows 7, Configuring; TS: Windows Server 2008 Active Directory, Configuring; TS: Windows Server 2008 Applications Infrastructure, Configuring; and TS: Windows Server 2008 Network Infrastructure, Configuring. The specific dates for the certifications are not provided.