Anna Degrell

Anna Degrell has a diverse work experience in various roles and industries. Anna started their career in 2011 as the Administration Manager and member of the EHVS board, where they managed office operations and served as the main contact for internal inquiries. In 2012, they joined Kundo Sverige as the first employee and worked as a Customer Success Manager, ensuring customer satisfaction and providing support to a wide range of clients. Anna later became the Head of Customer Success, leading a team of Customer Success Managers and overseeing recruitment, onboarding, and customer service improvement. In 2021, Anna joined Örebro Sportklubb Fotboll as a member of the Valberedning. Currently, they are working at Storytel as the Customer Support Quality Assurance Manager, responsible for delivering efficient customer support, managing automation and AI implementation, and overseeing the AI Bot project, Stella Storyteller. Anna also held the role of Global Customer Support Coordinator at Storytel. Overall, they have developed strong expertise in customer support, project management, and team leadership.

Anna Degrell graduated from Linnaeus University in 2012 with a degree in Business Administration and Management, with a focus on Enterprising and Business Development. Anna completed their studies at the university between 2009 and 2012.