Bryan R.

Bryan R. is an accomplished IT professional with extensive experience in system administration and technical support. Currently serving as a ServiceNow Administrator and Information Technology Support Specialist at STR since May 2021, Bryan R. focuses on enhancing end-user quality of life through the introduction of new processes and technologies, while effectively managing Intune, Jamf, and Linux-based VMs. Prior roles include IT Specialist at J.C. Cannistraro, LLC, where Bryan R. ensured desktop and laptop reliability and security, and Help Desk Supervisor at G4S, responsible for overseeing a team of technicians and maintaining a vast device estate. Bryan R. offers a diverse skill set that includes device management, technical documentation, and team leadership, backed by a solid educational foundation in computer science and mechanical engineering.