STR is the leading provider of premium global data benchmarking, analytics and marketplace for the global hospitality industry. We provide data that is confidential, reliable, accurate and actionable, and our comprehensive reports empower our clients to strategize and compete within their markets. 

Hotels & Hospitality

STR's headquarters in Hendersonville, TN, United States

This department focuses on providing assistance and solutions for product-related inquiries and issues.

Product Support

The Client Relationship Management team at STR is dedicated to building and maintaining strong partnerships with clients in the global hospitality industry. This team is responsible for ensuring client satisfaction through effective communication, support, and implementation of STR's data solutions, while also identifying growth opportunities to enhance client engagement and retention. They play a crucial role in delivering actionable insights and tailored strategies to empower clients in their competitive market landscapes.

Client Relationship Management

The Data Operations and Analytics team at STR is responsible for ensuring the integrity, accuracy, and reliability of the company's data resources. They conduct rigorous quality assurance processes to maintain data standards, while also utilizing advanced analytics to extract insights that empower clients in the hospitality industry to make informed strategic decisions. This team collaborates closely with other departments to translate data into actionable reports, driving innovation and enhancing the value of STR's offerings in the marketplace.

Data Operations and Analytics

The Software Development team at STR focuses on creating and maintaining robust software solutions that empower clients in the hospitality industry to leverage data for strategic decision-making. This diverse team of engineers, analysts, and developers collaborates to build, test, and enhance applications that ensure the delivery of reliable and actionable insights, while also optimizing internal systems and processes for efficiency and scalability.

Software Development

This department is responsible for overseeing client accounts, ensuring satisfaction, and driving business retention and growth.

Account Management

This department is responsible for leading and managing the sales efforts to drive revenue and build customer relationships.

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Other teams

Client Relationship Management

Data Operations and Analytics

Software Development

Account Management

Sales Department