Premkumar Jaganathan is a results-oriented leader with over 20 years of experience in Transitions, Process Enhancement, Operations, and Team Management. They have managed multi-language operations for an American TV guide company and led significant projects in process re-engineering and Robotic Process Automation. At Dell, Premkumar successfully managed large teams, ensuring 100% adherence to client SLAs, while at Serco, they excelled in managing Sanctions Check and Funds Management teams, achieving impressive KPIs. Additionally, their role as Training and Knowledge Management Lead at HP showcased their ability in increasing efficiency and reducing training hours significantly. Premkumar completed their education in Commerce at St Bede's Anglo Indian Higher Secondary School in Chennai.
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