Zedrick Adrian Caño is an IT professional specializing in IT support and cloud administration, currently serving as an IT Support Engineer at Straive since 2025. They have previously held roles at companies like L'Oréal and HCLTech, where they provided comprehensive support for systems such as Microsoft 365 and managed complex technical issues across various platforms. Zedrick's technical expertise includes Active Directory management, endpoint security, and cloud platform administration, complemented by a Bachelor of Science in Information Technology from DATAMEX College of Saint Adeline, which they completed in 2023. They are recognized for their exceptional service delivery, problem-solving skills, and commitment to continuous learning and improvement.
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