Stephen Simon

Stephen Simon has cultivated extensive experience in IT support and operations spanning over two decades. Currently serving as a Retail Operations Analyst at STRATACACHE since August 2017, Stephen previously held various positions including Help Desk Specialist at Sarcom, where responsibilities encompassed Level 1 and Level 2 support, Active Directory support, and ticket system management. Earlier roles include IT Helpdesk Technician at Insight Global and PC Technician at K-Force, where tech deployments and user support were key tasks. Stephen established and managed Stephen Simon Computers from 2001 to 2014, focusing on PC troubleshooting, custom builds, and network setups. Stephen's educational background includes studies at Sinclair Community College and MVCTC.