Dear Colleague,

It just amazes me how unreliable and arrogant some computer technicians are.

When you call them for help, you end up talking to their voicemail. Then when you finally get them on the phone, they make you wait hours—even days—before they can come out to see you. Even at that, a lot of them are late, never really explain what they are doing, and as a final insult, bill you for work that you are not satisfied with!

Enough Is Enough!

I think it’s about time someone finally got it right. That’s why I decided to start a "one company revolution" and commit my team to deliver fast, affordable computer network support from technicians who really know what they are doing.

Although I don’t think this is an amazing concept, it still surprises me how many companies don’t get it right. After all, you and I know that there are plenty of computer consulting firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or to companies overseas.

I've been servicing customers in Atlantic Canada since 2007, and ALL of our technicians are full-time employees. When you hire us for ANY project, not only can you expect it to be done right, but you can expect it to be done on time and on budget.

Sean Robertson, President

Strategic Technology Associates

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