Ofelia Carrillo has extensive experience in leadership positions within the customer service and telecommunications sectors. Currently serving as a Project Team Leader at STRATESYS since January 2022, Ofelia previously held roles including Director of the Call Center at Grupo PSN, Contact Center & Operations Manager at Papam España, and various managerial positions in companies such as ADSL HOUSE, Next Seguros, and AXA SEGUROS GENERALES. Ofelia's educational background includes a Master's in Customer Experience from La Salle Centro Universitario and a degree in Journalism from the Universidad Complutense de Madrid, complemented by a certification in Agile from ThePowerMBA.
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