Tanu Pai

Head Of Customer Journey Optimization at Stratis Group

Tanusree Pai has a diverse work experience spanning over several years, with their most recent role as the Head of Customer Journey Optimization at Stratis Group. Prior to this, they worked at Jazz Pharmaceuticals as the Director of Customer Journey Innovation, where they led a team in implementing data analytic methods and driving innovation in patient and healthcare professional services. Tanusree also served as the Director of IT Business Intelligence, Associate Director of IT Business Intelligence, and Senior Manager of IT Patient & Product Management at Jazz Pharmaceuticals.

Before their time at Jazz Pharmaceuticals, Tanusree held the position of Senior Manager of Enterprise Systems at AmerisourceBergen, where they oversaw the leadership and strategic direction of enterprise application operations. Additionally, they served as the Manager of Enterprise Systems at Lash Group, where their responsibilities included implementing infrastructure initiatives to increase performance and leading the creation of a centralized performance management system.

Tanusree began their career as an Intern at Tata Iron & Steel Company Ltd. and worked as a Consultant at Mariner, conducting research and market analysis for pharmacy systems and performing assessments for the Information Technology unit of a retail company.

Overall, Tanusree Pai has a strong background in customer journey optimization, data analytics, IT business intelligence, and enterprise systems management.

Tanusree Pai has a solid education background. Tanusree obtained a Texas Executive Education Certificate in Strategic Decision & Risk Management from The University of Texas at Austin in 2021-2022. Prior to that, they completed their doctoral degree in Information Technology from the University of North Carolina at Charlotte from 2004 to 2010. Tanusree also holds a Master's degree in Computer Science from the same university, which they earned from 2000 to 2004. Tanusree began their higher education journey at Birla Institute of Technology, Mesra, where they obtained a Bachelor's degree in Computer Science from 1996 to 2000. Tanusree completed their intermediate education at Loyola School Jamshedpur, earning an ISC degree in Computer Science from 1993 to 1995. Tanusree laid the foundation for their education at Sacred Heart Convent School, where they completed their ICSE degree from 1982 to 1993.

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