Ross Simpson is a Senior Engineer at Strava, where they focus on engineering internal systems that enhance community management through automation and reliability. With eight years of experience in improving customer and developer experiences, Ross previously held roles at Spotify, including Technical Operations Engineer and Customer Success Manager, where they successfully directed global incident management and reduced operational costs. They have also contributed to various engineering projects, established CI/CD pipelines, and engaged in community fundraising efforts. Ross's educational background includes immersive bootcamps in software and cloud engineering, as well as diplomas in computer visualisation and interactive media.
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