Stephen Pretak

Stephen Pretak is an experienced professional with a strong background in training, support, and customer success. Currently serving as Support Knowledge & Training Manager at Strava since July 2020, Stephen has previously held roles such as Support Supervisor, Training and Senior Technical Support Representative. Prior to Strava, Stephen worked at ePath Learning from June 2008 to December 2019 as a Senior Customer Success Manager / Associate Product Manager, where responsibilities included account management for over 40 accounts, providing technical support, and leading internal training initiatives. Earlier in the career, Stephen was the Director of the Foreign Language Lab at The Hotchkiss School, where support was provided to teachers and students in various capacities. Stephen holds a Bachelor of Arts degree in Communication and Media Studies from Southern Connecticut State University, earned between 2002 and 2007.