Inés Puertas Meré

Inés Puertas Meré is currently the Responsable división consultoría calidad y formación at Ada 360 Consulting Service and also oversees quality and training at Stream Mobile. With extensive experience in quality assurance and training across various organizations, including MADISON Experience Marketing, Orange, and ZENIT SOLUTIONS, they have focused on improving customer service standards and managing quality processes. Inés holds a licentiate degree in Psychology from Universidad de Oviedo and has completed numerous certifications in quality management and business administration. Their diverse educational background supports a strong expertise in quality systems and customer engagement.