Keith Smith

Keith Smith is a passionate call center leader and experienced training and development manager currently pursuing an MBA at the Jack Welch Management Institute. With a background that includes positions such as Tax Examiner at the Internal Revenue Service and Director of Collections at Par Funding, Keith has a proven track record in team building, project management, and innovative strategy development. As Regional Director since 2018 and Training and Development Manager at Monarch Recovery Management, Inc., Keith specializes in driving team performance and enhancing operational efficiency. In addition to a Bachelor's degree in Business Administration from Strayer University, Keith is committed to lifelong learning and coaching others towards achieving extraordinary results.