Ben Markowitz is an AI-driven Operations and Customer Experience leader with extensive experience in scaling support and implementation teams within the SaaS industry. Currently serving as the Founder of Peak Ops Consulting, Ben previously held key roles, including Vice President of Operations at Fin and Vice President of Global Customer Support at OpenTable, where notable achievements included expanding teams significantly and improving customer satisfaction metrics. With a background that also includes operational leadership at StreamWise Solutions and management at What Are Records?, Ben possesses a strong foundation in operational strategy and team development. Ben is pursuing degrees in Spanish Language and Literature at Universidad Católica de Valparaíso and in Philosophy, Computers, and Intelligence from Colorado College.
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