Shuo C.

Shuo C. has a diverse work experience starting from their role as a Sales Associate at Journeys from October 2019 to February 2020. Shuo then transitioned to a position as an Assistant Theatre Manager at Cineplex from August 2019 to January 2022. Shuo then worked as a Project Lead at Friends in Toronto from March 2021 to June 2021. Following that, they joined Tangerine as a Client Service Specialist from November 2021 to May 2022. Shuo also gained experience as a Customer Support Representative at Venngage from April 2022 to October 2022, where they provided support through live chats and emails, resolved account data issues, and utilized various software tools to handle user tickets efficiently. Currently, Shuo holds the role of Technical Support Analyst at Street Context since November 2022.

Shuo C. obtained a High School Diploma from Earl Haig Secondary School during the period of 2015 to 2019. In addition, they obtained a certification in "Delivering a world-class customer support experience" from Intercom in May 2022.