Sofia Marques Leal has a diverse work experience ranging from customer support roles to operations management. Their most recent position is as a Senior Manager of Customer Support at Streetbeat, starting in December 2021. Prior to that, they were the Head of Operations and Customer Support at ZOEVE LLC from December 2020 to July 2021. Sofia also worked at Bolt as an Operations Specialist from March 2020 to December 2020, and as a Customer Support Team Leader from January 2019 to March 2020. Before that, they were a Customer Support Shift Leader at Tiqets from June 2018 to December 2018. Sofia has also worked in customer support and training roles at companies like Uber, Webhelp, and Disneyland Paris, further demonstrating their expertise in the field.
Sofia Marques Leal obtained a Bachelor's degree in Foreign Languages and Literatures, General from Universidade Católica Portuguesa. Sofia pursued this degree from 2014 to 2016.
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