Johan Engström has a diverse work experience spanning multiple roles and companies. Johan worked as a Business Analyst at CGI from June 2013 to April 2015. Following that, they joined Oracle as a CX Principal Consultant in May 2015 and held this position until May 2019. Johan then moved to Salesforce, where they worked as a Senior Solution Consultant from August 2019 to December 2022. Currently, they are employed at Stretchgruppen SE as a Salesforce Consultant, starting from January 2023.
Johan Engström has a diverse education history. Johan obtained a Bachelor's degree in Computer Games Development and Computer Science from Stockholm University, starting in 2009 and completing in 2013. During this time, they also took a course in 3D graphics and Animation at Södertörn University in 2012. Prior to their Bachelor's degree, Johan completed an independent course in Mathematics at Stockholm University from 2008 to 2009.
In terms of certifications, Johan has achieved several certifications in Salesforce. Johan became a Salesforce Certified Advanced Administrator (SCAA) in November 2019, a Salesforce Certified Platform App Builder in October 2019, and a Salesforce Certified Administrator in September 2019. More recently, they obtained the Salesforce Certified Service Cloud Consultant certification in June 2022 and the Salesforce Certified Sales Cloud Consultant certification in February 2022. Additionally, Johan has certifications from Oracle University, including the Oracle Service Cloud / RightNow CX Cloud Service Implementation Specialist in October 2013 and the Oracle Sales Cloud / Fusion CRM 11g Sales Certified Implementation Specialist in August 2013.
As of 2022, Johan Engström is pursuing education in the field of Customer Experience at The George Washington University, though the specific degree name is not provided.