Michael Sweatt is an experienced L1 Engineer and Service Desk professional currently with Stringfellow Technology Group since June 2015. Prior to this role, Michael worked at Dell from November 1999 to May 2015 as a ProSupport technical support specialist, providing assistance to IT professionals and consumer customers with various computer issues while collaborating with escalation and engineering teams on new hardware and software challenges. Michael holds a Bachelor of Science degree in Microbiology with a minor in Chemistry from Middle Tennessee State University, obtained between 1995 and 1999.

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