Ben Goff possesses extensive experience in customer success and technical support across multiple industries, including application performance management and retail. At Dynatrace, Goff served as a Performance Architect and Guardian Consultant, providing expert support and analysis for clients. Prior roles at Compuware Corporation included Technical Support Engineer Tier 2 and Client Services Team Lead, where responsibilities included data analysis, custom scripting, and team management. Ben's experience at Nielsen Broadcast Data Systems involved establishing a Help Desk service center and supervising audio identification specialists. Currently, at Stripe, Goff operates as a Technical Account Manager, utilizing expertise to ensure technical customer outcomes and enhance account health. Ben holds a Bachelor of Arts in Biology from the University of Missouri-Columbia.
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