Eli Rapaport is a Business Economist with over 10 years of consulting and operational experience across various industries, including consumer and technology. They have nearly five years of experience at a Big 4 firm, where they worked on more than 20 projects aimed at optimizing operations and strategies for Fortune 500 companies. As part of the Launch Team in Mexico at the largest mobility startup globally, Eli led the customer experience area, significantly impacting service delivery and customer operations throughout LATAM. They co-led the CX Operations for a major digital bank and presently serve as the Head of Support and Scalable Operations at a stealth mode startup while also mentoring at Katalyst. Eli holds a Bachelor of Science in Economics and a Major in Economics from Hebraica and Universidad Metropolitana, respectively.
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