Ellen Mi is a seasoned professional with extensive experience in operations strategy and analytics, currently serving as Manager of Operations Strategy & Analytics at Stripe since December 2018. Ellen has played a pivotal role in scaling SMB Operations across multiple markets and products, enhancing user experiences by addressing pain points and strategizing support for new feature launches. Prior to Stripe, Ellen worked as a Management Consultant at Accenture, where skills in technology strategy were honed through various roles, including Data Analytics Lead and Business Analyst. Ellen also gained valuable experience as a Project Management Intern at Farmers Insurance, developing risk assessment strategies, and as a Business Development Intern at AdmitSee, focusing on partnership research. Ellen holds a Bachelor of Arts in Business Economics from UCLA and participated in the Global Business in Asia Program at The University of Hong Kong.
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