Matthew Biggins

Matthew Biggins is an experienced professional currently serving as the Head of Executive Escalations at Stripe, leading a global team of program managers and collaborating with various leadership teams to address User Support challenges. Previously, Matthew held the position of Operations Program Manager at Stripe, overseeing a critical project that involved coordinating multiple teams to manage a significant number of large users efficiently. As a founding member of Stripe's Technical Account Management team, Matthew played a crucial role in rapidly growing the segment to achieve $1.5 million in annual recurring revenue within ten months. Earlier roles include Enterprise Support Specialist at Accenture and various positions at Booz Allen Hamilton, iXperienceCT, Ampush, and SOR Inc. Matthew holds a Bachelor of Arts in Economics from the University of Notre Dame.