Strivana provides reliable, bilingual (EN/ES) virtual assistants for U.S. & Canadian SMBs. We recruit, vet, and manage nearshore LATAM talent aligned to your business hours, so inboxes, calendars, customer support, billing, and day-to-day ops stay on track while your team focuses on growth. Plans are simple, fixed monthly, and scalable.

What we do
• Admin & Ops: inbox triage, scheduling, travel, document prep, follow-ups
• Customer Support: phone/email/chat, CRM updates, ticketing
• Billing / AP-AR Support: invoicing, collections coordination, vendor management
• Sales Ops: lead list cleanup, CRM hygiene, outbound coordination
• Niche workflows: healthcare front desk (intake, eligibility, reminders), accounting/bookkeeping support, insurance policy admin (COIs, endorsements), e-commerce listings & order ops

Why Strivana
• Bilingual talent on your hours (U.S./Canada time zones)
• Managed service: sourcing, skills testing, background checks, onboarding, QA
• SOP-driven execution with checklists, SLAs, and weekly reporting
• Human-led, AI-boosted workflows for speed and accuracy
• Predictable pricing with fixed monthly plans—add capacity without hiring overhead

Security & compliance
• NDAs, least-privilege access, password management best practices
• HIPAA-aware front-desk workflows available on request (for medical/dental practices)

How it works

Scope your tasks and coverage needs

Meet pre-vetted candidates

Launch with a managed onboarding plan and ongoing QA

Strivana

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Strivana

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