Dryden Lafferty is currently the Director of Customer Operations at Strolll, where they focus on enhancing customer service quality. Previously, they served as a Technical Support Engineer II at REAL System by Penumbra, Inc. from 2021 to 2024, providing direct support to medical personnel and collaborating with IT teams. Dryden held a Technical Support role at Kaiser Permanente from 2018 to 2021, leading support for various applications and ensuring efficient service during the COVID-19 pandemic. Prior to that, they gained experience as a Site Manager at WeLens and as a Lead Technical Support Engineer at Visioneer. Dryden's career reflects a commitment to exceptional customer service and technical expertise across diverse roles.
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