Joseph Renaldi

Joseph Renaldi has extensive experience in technical support and management roles, primarily serving as NOC Manager and NOC Lead Engineer at Strong Technical Services since May 2010. In these roles, Joseph supervises NOC Engineers, ensuring customer requests meet service level agreements, organizes training, and coordinates software rollouts and troubleshooting across various systems. Prior to this, Joseph held positions in customer support, application specialization, and as an install technician, demonstrating a strong foundation in technical troubleshooting and team leadership. Joseph possesses a Bachelor of Science in Management Information Systems from Indiana University of Pennsylvania.