Erin Hershey serves as the Director of Patient Experience at Structural Elements®, focusing on enhancing patient engagement and satisfaction. Previously, Erin held various leadership roles, including Director at The Advisory Board Company, where they managed a substantial portfolio and led initiatives in surgical services efficiency. Erin also served as adjunct faculty at Mount St. Mary's University, teaching health administration courses, and gained experience in operations at Bon Secours Health System. Erin's educational background includes a B.S. in Health Services Administration from James Madison University and an MHA from Virginia Commonwealth University.
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