Aaron Lanuza

Functional Business Analyst

Aaron Lanuza is an experienced professional in technical support and operations, having worked in various roles across leading companies. At CSS Corp, Lanuza provided Tier 2 technical support for Alarm.com products from April 2018 to September 2021. Prior experience includes a Sales Representative position at AT&T, where high-quality customer service was delivered, and a System Integration Intern role at SchoolMint, focusing on data integration and validation. Lanuza also served a brief tenure at Amazon providing HR support and is currently employed at Stryker as a Functional Business Analyst, responsible for gathering business requirements and conducting process analysis. Additionally, Lanuza held a Service Operation Manager role at Procter & Gamble, overseeing service delivery and operational efficiency. Educational credentials include a Bachelor's degree in Information Technology from Universidad 'Florencio del Castillo'.

Location

Cartago, Costa Rica

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