Matt Chapman is a highly motivated Technical Support Manager with 11 years of industry experience in enterprise platform services and telecommunications, focusing on the Healthcare sector for the last 7 years. Currently serving as the Senior Manager of Support Strategy & Process Excellence at Stryker, Matt manages a skilled International Technical Support Team, dedicated to customer service and international growth. Previously, Matt held various roles at Vocera Communications, where they advanced from Technical Support Engineer to Manager of International Technical Support, emphasizing team development and process improvement. Their educational journey includes studying at The London School of Economics and Political Science (LSE).
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