Jose Sanchez

Jose Sanchez is a seasoned professional with extensive experience in quality management and customer service, currently serving as the Global Quality Manager at StubHub since October 2017. In this role, Jose develops and implements global processes, policies, and performance metrics to standardize quality assurance practices while also collaborating with cross-functional teams to ensure regulatory compliance and risk mitigation. Previous positions at StubHub include Learning and Development Team Leader and Project Manager for Global Customer Service, where Jose focused on enhancing onboarding training and executing strategic service initiatives. Prior experience includes managing a pharmacy at Empreendimentos Pague Menos SA and providing customer support across various roles, emphasizing effective communication and customer satisfaction. Jose holds a Bachelor of Business Administration from Universidade Paulista, completed in 2012.