Harshit P.

Harshit P. has a solid background in customer service and analytics, currently serving as a Customer Service Executive at Study Group since October 2023. Previous experience includes a role as Senior Associate at Genpact, where responsibilities included developing dashboards, data analysis, and collaborating on process improvements. Earlier positions at iEnergizer and Crown Plaza Hotel involved managing customer service issues and ensuring guest satisfaction, while initial experience as a Guest Service Associate at JW Marriott focused on providing information and assistance to guests. Harshit P. holds a postgraduate certificate in Management from the Institute of Management Technology, Ghaziabad, and a bachelor's degree in Hospitality Administration/Management from Amrapali University Haldwani.